SERVICES
MORE THAN JUST A PROVIDER
Our dedicated Services team is here to ensure you get up and running quickly with our design solutions, providing complete implementation and onboarding services. We also offer consulting, as well as upgrade services to efficiently implement a new mechanical design software.
TRAINING
IMPROVE PERFORMANCE THROUGH TAILORED LEARNING
At Hawk Ridge, we provide the most complete suite of training options for our design solutions. We offer instructor-led training (both classroom and online) that provides detailed and personalized instruction from our technical experts. We also offer supplementary one-on-one training to focus on your specific challenges, as well as on-demand training modules from SolidProfessor for ongoing skill development.
SUPPORT
TOP-RANKED SUPPORT, COMMITTED TO YOUR SUCCESS
We pride ourselves in our world-class support, having served design engineers since 1996. If you ever have a problem, we will get you answers quickly and minimize your downtime. And when it comes to the 3DEXPERIENCE tools, nobody is more educated and experienced to take care of you. For deeper review of a particular concept or design challenge, schedule a customized Ask-an-Expert session.
YOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS
FREQUENTLY ASKED QUESTIONS
Why should I purchase mechanical
design software from Hawk Ridge Systems?
We have been supporting design engineers like you since 1996 and are
dedicated to your success. We go beyond simply selling and supporting your
software. We strive to be a valued partner, digging in to help solve your
biggest design challenges. We have the largest technical team in the
industry dedicated to helping you succeed by ensuring you get up to speed
quickly through complete migrations, onboardings and training, as well as
by minimizing your downtime when you run into a software challenge.
How do I know which solution to
buy?
Each design solution is purpose-built, so it depends on your use case. If
you only need 2D drawing abilities, DraftSight is perfect. Most of our
customers who are looking for a 3D tool tend to lean toward SOLIDWORKS
because it is designed to be easy to learn and can handle most design
projects. If you want the capabilities of a cloud-connected solution that
helps with collaboration among distributed teams, you may want to look
into one of the 3DEXPERIENCE products. If you often develop large, complex
shapes, CATIA may be the best fit. We are happy to talk through your
design needs to recommend the best fit for your team.
How difficult is it to switch to
one of these solutions from a different 3D CAD software?
It should not be very difficult to switch from another 3D CAD software.
SOLIDWORKS is designed to be highly intuitive and easy to learn with a
user-friendly interface. At Hawk Ridge, we will help you get started with
any of our solutions through implementation, data migration, and mentoring
services, as well as full training offerings, both online and in-person.
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